Hanoi Lotus Boutique Hotel

This boutique hotel is in the heart of the old quarter of Ha Noi. This is a great location within walking distance of many shops, restaurants and attractions including the lake. The staff really go above and beyond from the warm welcome through to accommodating all of your needs and any requests you may have. The rooms are comfortable and well appointed. Truly appreciated the fruit and snacks in the room that are provided each day. The rain shower is also very lovely! The daily buffet and a la carte breakfast is lovely. Truly a jewel in Vietnam and I will be back again if I ever return to Ha Noi!

Just came back from my trip to South Asia. I stayed over a week in Lotus boutique Hotel in Hanoi. I am a frequent traveler and have stayed in many hotels in many countries, and I was pleasantly surprised at the unique details of the accommodations in this hotel. Location was great. In the center of Old Quarter with French Quarter and lakes and many other attractions within walking distance. The beds were super comfy, and the rooms were quiet and nice sizes. The buffet breakfast was incredible. It had a very large choice of Vietnamese and Western foods. But what make unique is the super professional and friendly staff, and their great hospitality. Alex (Hotel Manager) goes extra mile to assure guests get the help they need. He helped us with booking trips, activities, transportation and more. Jennie is very professional and nice. She often approaches the guest to make sure that everything is to their liking. Th delicious break fast is a good start for the day. Huong at front desk does a great job and take care of anything you ask immediately and precisely. This Hotel is a real 5+ Hotel and the staff are a real A++ Team.

My friend and I stayed here for 5 nights whilst in Hanoi. It was a great place with very welcoming staff who were helpful and spoke good English! The rooms were nice with comfortable beds and good showers! (always a bonus when in Hanoi as it can get very hot!!). Make sure to ask for a room with a city view tho as some rooms don't have Windows and although slightly cheaper they feel stuffy without natural light! They also do nice breakfast (both western and local styles.) All in all good value for money and a good place! I would stay here again.

The best things about this hotel are its location, friendly & helpful staff, and comfortable rooms. With only a few days in Hanoi, the hotel proved a perfect base to explore the Old Quarter by foot. Importantly, the room was a haven to escape the heat and busyness of the city. The staff on the front desk were very helpful & knowledgable giving directions and information for exploring. They were able to book me a coach tour day trip to Nimh Bihn national park, with collection & drop off from the hotel door. Highly recommended. They can also arrange trips to Halong Bay. Transfers to the airport were also easily arranged by the hotel. The porters are extremely polite and helpful. Breakfast is a simple buffet with a good selection of cooked eggs available to order. The fruit selection was nice but the orange juice could do with improving. All in all, a great stay and lill happily return if l find myself back in Hanoi.

Booking with them was so easy and they respond promptly to all inquiries thru e-mail. They arranged our airport-to-hotel transfer because our arrival is at 1am. I also booked our Halong Bay cruise with them. Transactions were smooth and easy. They were all very helpful. When we left for our Halong Bay cruise, they allowed is to leave our baggage even if we have already checked out. When we came back from our cruise,Jenny (one of the staff) even let us use the bathroom to freshen up before we leave for our flight.